

Practical strategies to strengthen resilience and prepare for the unexpected.

Doug Bainton is a crisis response and incident management leader with more than 20 years of frontline and interagency leadership experience across complex, high-consequence emergencies.
He has served as a Firefighter with the Fire Department of the City of New York (FDNY), President of the FDNY Disaster Assistance Response Team (DART), and Lead Interagency Coordinator for Manhattan at New York City Emergency Management (NYCEM), where he directed multi-agency field operations and strengthened coordination across public safety, infrastructure, and government partners.
Doug has led interagency operations across multiple large-scale disasters, overseen task forces during New York City’s COVID-19 Mobile Testing and Hotel Programs, and directed the nation’s largest home fire safety initiative, distributing nearly 200,000 free smoke alarms that helped drive NYC fire deaths to historic lows.
He has also supported wildfire recovery and critical infrastructure response efforts across California and currently provides international advisory support in El Salvador, assisting government and partner organizations with interagency coordination, emergency-management system assessment, and institutional preparedness.
A proven innovator, Doug co-founded the NYC Interagency Drone Task Force, advancing the coordinated use of drones for disaster response, damage assessment, and infrastructure inspections.
Through Ironclad Ops, he helps public and private sector organizations—domestically and internationally—strengthen resilience, streamline operations, and protect people and assets when it matters most.

We help organizations prepare for, respond to, and recover from critical events with practical, scalable solutions that strengthen resilience and protect operations.
We help organizations prepare for, respond to, and recover from critical events with practical, scalable solutions that strengthen resilience and protect operations.

We know that every crisis is different — and so is every organization.
That’s why we work side by side with our clients to identify vulnerabilities, strengthen operations, and build practical solutions that stand up under pressure.
Our approach is:
We know that every crisis is different — and so is every organization.
That’s why we work side by side with our clients to identify vulnerabilities, strengthen operations, and build practical solutions that stand up under pressure.
Our approach is:
We partner with government agencies, utilities, and private organizations worldwide. Please reach out to discuss how Ironclad Ops can support your mission.
Let’s start the conversation. Schedule a consultation or contact Ironclad Ops to see how we can support your mission.
Thank You.
New York, NY, USA
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